Websites created for clients using the Weebly site builder and custom HTML and CSS.
I enjoy working side-by-side with developers. These are a few projects we have done together.
Using artificial intelligence this webapp predicts when you are going to die. Second place winner of Twin Cities Startup Week Hackathon. Built with Hogan McDonald.
This is a website for music enthusiasts who live in the West Bank region of Minneapolis. It automatically generates a calendar of events. Built with Peter Wildberger.
Hi, I'm Joel. Since designing posters for musicians in college, I’ve been an enthusiast for visual storytelling and how it affects people. Over ten years this grew into a side hustle creating marketing materials and websites for musicians and small business.
A fondness for engineering led me to ask: If evidence-based research works for science and medicine, can it work for websites and entertainment? Yes, and it's called UX Design. This year I expanded my skill set by becoming certified in user experience design at Prime Digital Academy.
UX Design Consultant (November 2017 - Present)
They are a tech encryption nonprofit looking for a way of increasing donor conversion.
Conducting competitive analysis of other tech nonprofits, user testing of existing site, and A/B testing prototypes.
UX Research Consultant, MN Interfaith Power & Light (August 2017 - November 2017)
Their enrollment process was confusing customers and taking away valuable recruitment time.
I interviewed stakeholders and customers to create a service blueprint that showed unnecessary redundancies.
Designed an onboarding process requiring fewer meetings.
UX & Visual Design Consultant, Aquatics Empowered (August 2017 - August 2017)
This nonprofit lists swimming pools available for aquatic therapy and wanted to build a website.
I interviewed potential customers to develop a business strategy, updated their logo, created a style guide.
User Experience Design Student, Greater Twin Cities United Way (July 2017 - July 2017)
The United Way wanted a way to increase online volunteer conversion.
My team designed an app which incorporated a personality quiz resulting in increased conversion.
This app is currently in development and they will be using my illustrations.
User Experience Design Student, Peace Coffee (June 2017 - June 2017)
Peace Coffee wanted to improve their customer’s experience while shopping for coffee at the grocery store.
My research and prototyping resulted in a new coffee bag that increased findability 70%.
I also discovered a problem bulk coffee customers were having in the stores and prototyped a toolkit.
They have since released a new blend of coffee and the packaging based on my research.
Freelance Visual & Web Designer (April 2017 - April 2007)
Starting as a side hustle of drawing posters for bands, this grew into freelance visual web design work.
Photography & Photo Enhancement
UNIQUE PROFESSIONAL EXPERIENCE
Route Sales and Delivery, Peace Coffee (October 2011 - April 2017)
Managed the stock levels of Peace Coffee at 24 grocery stores and dozens of large volume customer accounts.
Waiter in Yellowstone National Park, Delaware North Company 2010
Waited tables in a fast paced environment.
Picked up vacation best practices and learned local hidden gems.
Helped families plan their vacations.
Call Center Team Lead, Rust Consulting 2006-2010
Handled escalated class action lawsuit calls
Reduced employee on boarding by writing the company's first call center SOP and How-To guides.
Standardized paperwork across projects.
Performed quality assurance by monitoring calls and coaching employees on best practices I helped establish.
Industrial Machinery Mechanic, Minnesota Army National Guard (May 2002 - October 2007)
Taught a course in combat convoy driving to hundreds of student soldiers.
Diagnose and repair large industrial machinery
Reading electrical schematics.
Twin Cities Startup Week Hackathon (2017) Second Place
Conceived, designed and cleaned data tables for a machine learning web app that predicts the date of your death using government data and the Nexosis API
Top Student Honor Graduate Award
U.S. Army Ordinance School (2002) Aberdeen Proving Grounds, Maryland
Prime Digital Academy
User Experience Design Certification
March 2017-July 2017
University of Minnesota
Bachelor of Science in Elementary Education, Specialty in Middle School Science
Graduated June 2007
United States Ordnance School
Industrial Machinery Mechanic Certification
(Top Student Award)
Graduated December 2002
Minneapolis College of Art and Design
General Studies - Graphic Design
The Haunted Basement Actor
Huge Improv Theater Usher